Receptionist Front Desk Job at N-Care Physical Therapy Inc, Los Angeles, CA

  • N-Care Physical Therapy Inc
  • Los Angeles, CA

Job Description

Job Description

Job Description

The Receptionist Front Desk will serve as the first point of contact in a healthcare facility, providing professional, bilingual support to patients and visitors. This role involves managing appointment schedules, handling multi-line phone systems, verifying insurance and health benefits, and delivering exceptional customer assistance. Reporting directly to the Office Manager, the receptionist plays a key role in maintaining smooth office operations and creating a welcoming environment for all.

Responsibilities

  • Greet and assist visitors in a professional and friendly manner
  • Handle multi-line phone operations to manage incoming calls and inquiries
  • Schedule and coordinate patient appointments and calendars
  • Verify patient insurance and health benefits accurately
  • Provide general customer assistance, addressing questions and concerns
  • Perform data entry and maintain accurate office records
  • Coordinate effectively with healthcare staff and management

Preferred Qualifications

  • Entry-level experience in administrative support within a medical office
  • High School Diploma or equivalent
  • Proficiency with Microsoft Office Suite
  • Strong customer service orientation
  • Experience using multi-line phone systems
  • Excellent time management and organizational skills
  • Effective communication and problem-solving abilities
  • Ability to multitask efficiently in a fast-paced environment
  • Bilingual proficiency required

Job Tags

Work at office

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