Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Healthcare Administrative Specialist

Type: Contract

Compensation: $40–$50/hour

Location: Remote

Role Responsibilities

• Evaluate and improve administrative workflows in healthcare settings, focusing on patient access and front-end operations .
• Design efficient processes for prior authorizations and utilization support using real-world tools.
• Review and manage claims and revenue cycle activities, ensuring timely submission and resolution.
• Develop strategies for remittance and payment posting to align with clinical charges.
• Collaborate with provider and payer operations to enhance credentialing and enrollment processes.
• Work independently and asynchronously to optimize health information management and practice administration.

Qualifications

Must-Have

• 3+ years of daily, hands-on experience in a healthcare administrative/back-office role.
• Direct experience with payer portals (Availity, Optum/Change Healthcare, Waystar, Office Ally, or individual payer hubs like UHC Link, BCBS, Aetna).
• Experience with EHR/practice-management platforms and/or clearinghouses.
• Currently working in a healthcare administrative role.
• Based in the United States .

Preferred

• Background as a Practice Administrator, Medical Office Manager, or Revenue Cycle Specialist.
• Experience as a Medical Billing Coordinator, Full-Cycle Biller, or Patient Access Lead.
• Skills as a Prior Authorization Specialist or Denials/Claims Resolution Specialist.
• Expertise in Credentialing, Provider Enrollment, or Health Plan/Payer Operations.
• Knowledge in Health Information Management or Medical Records administration.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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